Privacy Policy for Dooh Play by Softapplay

At Dooh Play by Softapplay, accessible from dooh.softapplay.com, one of our main priorities is the privacy of our users. This Privacy Policy document contains types of information that is collected and recorded by Dooh Play by Softapplay (the "Application") and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at carllussillva@softapplay.com.

1. Information We Collect and How It Is Used

Unlike general consumer apps, Dooh Play by Softapplay is designed as a dedicated player for indoor media and corporate TV. To provide a reliable service, we collect minimal data:

• Access Logs and Usage Data: We record the dates, times, and frequencies of the Application access. This information is used strictly to understand usage patterns, monitor player stability, and improve system performance.
• Tokens and Authentication: The Application uses a public or system-generated token to access your custom playlists. This token is used exclusively to fetch and sync media content within the scope of the Application.

2. Device Permissions Required

To function properly as an uninterrupted, professional indoor media player, the Application requires the following permissions:

• Storage Permission (Read/Write/Manage External Storage): Required to cache and store video and image files directly on the Android device. This ensures continuous, seamless media playback even when the device experiences internet connection drops or operates in offline environments.
• Overlay Permission (Display Over Other Apps): Necessary to keep the media player running as the primary visual output without interruption from other system notifications or apps.
• Auto-Start / Boot Completed Permission: Required to allow the Application to automatically launch when the Android hardware/TV box restarts, ensuring minimum downtime for your indoor media displays.

3. Data Management and Third-Party Redirection

Dooh Play by Softapplay does not manage, process, or store personally identifiable information (PII), payment details, or playlist configurations within the mobile application itself. All management functions—such as creating playlists, uploading media, and managing accounts—occur exclusively and securely through our web platform at dooh.softapplay.com.

4. Content and User Responsibility

All media content, playlists, and schedules displayed through the Application are generated, uploaded, and managed solely by the users. Softapplay does not host or curate this content and is not responsible for any misuse, copyright infringement, or inappropriate content displayed by the end-user.

We reserve the right to restrict access or terminate tokens of any user found to be utilizing the application in violation of legal standards or our core service terms.

5. Data Security

We use commercial best practices to protect the limited data we collect. However, please remember that no method of transmission over the internet, or method of electronic storage, is 100% secure and reliable, and we cannot guarantee its absolute security.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted.

7. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact our support team: